Insurance Blog - Castereno Insurance & Tax Service

Our New Website!

July 26, 2020 By Kim Castereno

We have a new website! It had been a while since we last updated the Castereno Insurance & Tax Service website so we thought it was time for a bit of a remodel. It’s amazing how time flies and … [Read more...]

Excellent

Castereno Insurance & Tax Service

Based on 35 reviews

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Jacob Brenem

They were very helpful and made it a very speedy process. They were also very courteous I would 10/10 recommend them.

Response from the owner:Thank you for the 5 star review! Glad we could help save you some $$$$$!

Anthony Cerda

Emma was great!! She saved me a bunch of money on my insurance! I recommend to come see them for any of your insurance needs.

Response from the owner:Thank you for the 5 star review! Glad Emma was able to help save you some $$$$$!

Josh Rader

Casterenos’s insurance made it easy for me to protect my house and vehicle. They saved us money and were truly delighted to help.

Response from the owner:Thank you the 5 stars! Glad we could help save you money! We look forward to servicing you.

Luann Caswell Dillenbeck

I called on 07/18/2025 for a quote and Emma was very helpful with getting me what i could afford a month .

Jennifer Hernandez

Emma is amazing and always so helpful

Response from the owner:We appreciate the 5 stars! Glad Emma could help.

Duvan Daniel Jiménez Peña

Emma , excelente persona muy amable , 💯 % recomendable

Response from the owner:Gracias por la resena de cinco estellas. Me alegra que Emma haya podido ayudar. Esperamos poder atenderle.

Juan Vargas

Emma always takes the time to help save us money on our auto insurance! Call Castereno Insurance next time you need a auto insurance quote!

Response from the owner:Thank you for stopping in to get auto insurance and giving us a 5 star review.

Rafael Rodriguez

Emma help save me money! If need auto insurance go see Emma!

Response from the owner:Thank you for the five star review! Glad Emma helped you save some $$$$$!

Tresor Makaya

Emma, thanks for finding the best quote for us. Glad working with you. I always refer you to friends and family.

Response from the owner:Thank you for the 5 star review! we look forward to servicing you and your family/friends!

Javi O

I requested the quote online, was emailed back to call for more info. Emma was so polite and understanding of my situation and offered me great advice to ask my current representative to save more on my rates. Even though I was not going to save through Casterino, I’m glad to have the help to try and save. Thank you.

Response from the owner:Thank you for the five star review! We appreciate your feedback! Glad Emma was able to help! If we can help in the future please let us know.

Bailey Woods

Love this family owned business! My sister's and I have been coming to them the past 7 years to do our taxes and they always recognize us and do such a great job. Thank you Jonathan, Kim, and Emma for all that all y'all do!

Response from the owner:Wow 7 years already! It has been a pleasure being able to service you and your sister. We look forward to many more years of being able to service you and your family. Thank you for the loyalty and kind words.

Selena Hennington

Emma was absolutely fabulous she helped me the best way she could she was so helped nice kind n funny very funny she a great employee y’all are lucky to have her she’s great

Response from the owner:Thank you for the 5 start review. We appreciate your business and look forward to servicing you. We are glad that Emma was able to find you the best rate.

David Bond

Customer service is almost dead, people are rude & short--until you meet Emma! I have never seen anyone so kind, respectful, or hard-working as she was with us, I surely hope your employer takes good care of you, because you are a tremendous asset & are passionate about helping people! Thank you again! We enjoyed our visit with you yesterday!

Response from the owner:Thank you for your 5 star review! We truly appreciate the feedback and see how Emma is an asset to our company. Our mission is to always treat our customers with the best customer service possible.

Teresa A. Escobedo

Fast, friendly, & I will be back next year

Krysta Rivas

Smoothest tax filing we’ve ever done. Very nice, quick and helpful. We will be back next year!

Houston Ramirez

Great people, great service, very friendly

Ginaah M Menjivar

Waites a while just for somebody who wasn't waiting half the time i was to be called im defiantly looking for different insurance

Response from the owner:We apologize for not meeting your expectations. We will definitely do better, so neither you nor any other client will have a similar experience in the future.

Joslyn Hill

Everything was very precise and professional.

Response from the owner:Thank you for your review. Our mission is to always serve our customers with the utmost professionalism. We apologize for the delayed response.

Danielle Salazar

Went in to ask for a quote and Bre helped and was very sweet and very helpful with helping me get the best coverage with a great price! Would def recommend to everyone second guessing their current policy!!

Response from the owner:Thank you for allowing us to service you and for your business. We take great pride in helping customers save money. We apologize for the late response.